This Privacy Policy explains how Radha Industries (“we”, “us”, “our”), operating the website WiredCom at wiredcom.in (the “Site”), collects, uses, and protects your information when you use our Site or make a purchase. By using the Site, you agree to the practices described in this policy.
Who we are
WiredCom is operated by Radha Industries, based in Ahmedabad, Gujarat, India. GSTIN: 24HVTPP8480E1ZT. For any privacy-related questions, contact us at radha.industries26@gmail.com.
Information we collect
When you create an account, place an order, or contact us, we may collect: identity and contact details (name, email, phone, shipping/billing address); order information (products bought, order history, transaction records); payment information (payments are processed securely by Razorpay — we do not store your full card details or UPI credentials on our servers); account credentials (if you sign in with Google, we receive your basic profile name and email); and basic technical data your browser sends automatically, used to keep the Site secure and working.
How we use your information
To process and deliver your orders and send confirmations, invoices, and shipping updates; manage your account and respond to enquiries, returns, and support; process payments and prevent fraud; improve our Site and service; and send important service messages about your orders. We only send marketing if you opt in, and you can unsubscribe anytime.
Who we share your information with
Only with trusted service providers who help us run the Site and fulfil orders, and only as far as needed: Razorpay (payments), Shiprocket (shipping and tracking), our email provider (order and account emails), our hosting and database providers (secure storage), and Google (if you sign in with Google). We do not sell your personal information. We may disclose information if required by law or to protect our legal rights.
Cookies
The Site uses essential cookies needed for it to function (such as keeping you signed in and remembering your cart). You can control cookies in your browser settings, though disabling essential cookies may affect how the Site works.
Data security
We take reasonable technical and organisational measures to protect your information, including secure payment processing and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
You may request to access, correct, or delete the personal information we hold about you. Email us at radha.industries26@gmail.com and we will respond within a reasonable time.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
Contact us
Radha Industries (WiredCom), Ahmedabad, Gujarat, India. Email: radha.industries26@gmail.com.